Privacy Policy
Effective Date: July 18, 2026
Vakula Medical Privacy Policy
Vakula Medical values your privacy and is committed to protecting your personal information.
Information We Collect
We may collect the following information:
Name
Phone number
Email address
Service address
Appointment information
Any information you voluntarily provide during calls, SMS messages, or online forms.
How We Use Your Information
We use your information to:
Schedule and confirm appointments.
Send appointment reminders.
Provide service updates.
Respond to customer inquiries.
Improve our customer service.
Comply with legal obligations.
SMS Communications
By providing your phone number and requesting our services, you consent to receive SMS messages related to:
Appointment confirmations
Appointment reminders
Technician arrival notifications
Service updates
Customer support communications
Message frequency varies depending on your service requests.
Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information only with trusted service providers who assist in operating our business or when required by law.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
Contact Information
Vakula Medical
Phone: 908-659-7799
Email: support@vakula.group
Website: https://vakula.group⁠